Frequently asked questions

Head over to the delegate booking page where you can find all the information about what’s included in your ticket.

Doors open at 8.30am for registration and networking. The first session, the introductory remarks, is at 9.00am.

Please pay online using our quick and easy booking system.

Savoy Place is located in the heart of London, and is served by exceptional transport links, so there are plenty of options for accommodation. It is just minutes walk from major train hubs, and within an hour’s transfer from five international airports.

We don’t offer refunds; if you need to discuss your ticket, please contact the conference team.

You can find out more about how Savoy Place is accessible to people with limited mobility as well as other disabilities or needs by visiting here.

There will be a range of options to meet most dietary requirements. Please indicate any allergies or additional dietary needs in the relevant section of the booking form. If you have any questions or would like to discuss your needs in more detail, please contact the conference team.

Yes, we’ll be capturing the day so we can share it on social media and other channels.

Yes – there is free Wi-Fi at Savoy Place for delegates.

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